11-30-2018 01:54 PM
Occasionally i get an email offer from bestbuy saying that if i spend a certain amount of money on my best buy card on gas etc, i get a rewards certificate for a certain amount. not long ago I got one stating if i spend 400, I recieve a $20 certificate. well i spent over 400 about a week ago now and there is no 20 dollar certificate in my account. Does it normally take over a week or 2 to actually recieve it??
11-30-2018 03:22 PM
My wife has the My Best Buy™ Visa credit card and will sometimes receive an email or coupon book in the mail with different Visa related promotions. One of the more common promotions will offer a bonus certificate if a certain amount is spent outside of Best Buy with the Visa card. I keep wanting to upgrade to the Visa so that I can be eligible for those offers but always end up forgetting. Life can sometimes get in the way.
I looked through the list of promotions I have and am not finding one that specifically offers a $20 bonus certificate after spending $400 outside of Best Buy with the Visa card. While there were similar offers available in October and November, nothing that I can see offering a $20 bonus certificate. Nonetheless, it can generally take between 2 - 4 weeks after spending the required amount for the bonus certificate to officially post.
With that having been said, it sounds like we still might have a couple weeks of waiting. Please feel free to send me a private message if a bonus certificate has not posted to your rewards account after a full 4 weeks and I will see what I can do to help. Just make sure to hold onto the email you received with the offer. To send a private message, you would want to login to the forum and click on the blue button in my signature.
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!