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Posts: 1
Registered: ‎11-04-2021

Not receiving verification code



When I was making a purchase, a "verification code sent to email" message appeared.


waited for an hour. Tried a few times to resend. Never receive the email to the email address.



tried all measures suggested on the official website. Not working.


very frustrating and time consuming just to make purchases



Can anyone fix this asap? I saw that many other members experienced this issue as well

Posts: 1,701
Topics: 89
Kudos: 273
Solutions: 80
Registered: ‎11-23-2018

Re: Not receiving verification code

Hey, wolfwolflol, and welcome to our online community!


Thank you for posting on our forum for support. I know how important it is to be able to place orders while logged into your account, and I want to do all I can to assist with this verification issue. 

I see you also sent us a private message regarding this, and I'll be following up there shortly. Please look to your inbox for further assistance.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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