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Posts: 1
Registered: ‎01-17-2021

Not receiving emails from beat buy + apple fitness 6 months

I bought the apple watch yesterday and I havent received any emails from best buy regarding my free 6 months of apple fitness. I am thinking on returning the watch because that was one of the things of why I bought it. I am also trying to login to my bestbuy account using my email since yesterday and I dont receive best buy emails to change my password, or to confirm the account and be able to log in.
Posts: 1,515
Topics: 68
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Solutions: 66
Registered: ‎11-23-2018

Re: Not receiving emails from beat buy + apple fitness 6 months

Hey, Jmelisa, and welcome to our online community!

 

Thanks for posting on our forum for support, although I hate to hear about the issue you're having. Receiving six months of free Apple Fitness+ is a great offer, and I can understand wanting to follow up on this. Additionally, I know how important it is to be able to place orders while logged into your account, and I'm happy to do what I can to help.

 

First, I suggest adding BestBuyInfo@emailinfo.bestbuy.com to your safe sender's list. This may help in receiving the verification code you mentioned. You may want to check your spam/junk and promotional folders as well for your Apple Fitness+ offer. In addition, please review the following articles and let me know if you're still in need of help:

 

Having trouble logging into your My Best Buy/BestBuy.com account?

 

How to Reset Your BestBuy.com Password

 

All the best,

 

Allison|Social Media Specialist | Best Buy® Corporate
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