01-17-2021 10:17 AM
01-20-2021 01:10 PM
Hey, Jmelisa, and welcome to our online community!
Thanks for posting on our forum for support, although I hate to hear about the issue you're having. Receiving six months of free Apple Fitness+ is a great offer, and I can understand wanting to follow up on this. Additionally, I know how important it is to be able to place orders while logged into your account, and I'm happy to do what I can to help.
First, I suggest adding BestBuyInfo@emailinfo.bestbuy.com to your safe sender's list. This may help in receiving the verification code you mentioned. You may want to check your spam/junk and promotional folders as well for your Apple Fitness+ offer. In addition, please review the following articles and let me know if you're still in need of help:
Having trouble logging into your My Best Buy/BestBuy.com account?
How to Reset Your BestBuy.com Password
All the best,
|Allison|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support