08-20-2019 08:01 PM
I cannot log into my BestBuy account because it keeps asking me for the verification code sent to my email (hotmail). I never received the email with verification code. I have already added BestBuyInfo@emailinfo.bestbuy.com to my contacts and safe senders list. I also made a purchase in store today and entered my email address for an emailed receipt which I also never received. Please help. Thanks!
08-22-2019 03:00 PM
03-27-2020 06:03 PM
Welcome back! I’m disappointed to hear that you’re still having the same problem with verification. I see that you’ve also sent us a private message with some additional information. I’ll be sending you a private message shortly to further discuss.