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New Member
Posts: 2
Registered: ‎08-20-2019

Not receiving emails from BestBuy

Hello,

 

I cannot log into my BestBuy account because it keeps asking me for the verification code sent to my email (hotmail). I never received the email with verification code. I have already added BestBuyInfo@emailinfo.bestbuy.com to my contacts and safe senders list. I also made a purchase in store today and entered my email address for an emailed receipt which I also never received. Please help. Thanks!

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Posts: 1,362
Topics: 17
Kudos: 98
Solutions: 82
Registered: ‎10-03-2017

Re: Not receiving emails from BestBuy

Hello, georgeyaj,

 

Please note that we are in receipt of your private message and have replied. We will continue our conversation there.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-20-2019

Re: Not receiving emails from BestBuy

I still cannot log in. I am not receiving the verification email.
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Posts: 2,415
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Registered: ‎10-19-2017

Re: Not receiving emails from BestBuy

Hey, georgeyaj,

 

Welcome back! I’m disappointed to hear that you’re still having the same problem with verification. I see that you’ve also sent us a private message with some additional information. I’ll be sending you a private message shortly to further discuss.

 

Thanks,

Kayla|Social Media Specialist | Best Buy® Corporate
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