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New Member
Posts: 7
Registered: ‎01-17-2023

Not received any points for reviews

Hi

I have not received any points for my reviews that were posted last week. I see lot of others having the same issue and reporting on this forum. Can someone from best buy help me too?

Thanks.

Posts: 1,832
Topics: 92
Kudos: 296
Solutions: 98
Registered: ‎11-23-2018

Re: Not received any points for reviews

Hello, shyamcraigslist!

 

Thank you for joining our online community and posting for support. Posting a review on BestBuy.com is a great way to receive My Best Buy points! It's great to hear you posted reviews, and I understand wanting to follow up on your points at this time. I'm happy to provide some insight into that process.

 

As a My Best Buy program member, you will get at least 25 points for each published review when you provide a valid My Best Buy member number. You’ll receive points for up to eight 25-point reviews per calendar year. The points can take up to 20 days to appear in your account. You can read additional guidelines and terms here

 

If you aren't seeing your points from qualified reviews post to your account after 20 days, please reach back out. We're happy to take a closer look at things!

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎01-17-2023

Re: Not received any points for reviews

It's been over 20 days since my review was posted. I have still not received the points. Can you look into it ASAP?
Posts: 299
Topics: 7
Kudos: 48
Solutions: 16
Registered: ‎11-08-2021

Re: Not received any points for reviews

Hello, shyamcraigslist,

 

Welcome to our forums! I use my points often, so I can understand your concern when you don't receive points for your reviews.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Regards,

Aaron G|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 7
Registered: ‎01-17-2023

Re: Not received any points for reviews

I just sent you a private message with the requested deatils.