03-22-2019 12:02 PM
03-22-2019 01:50 PM
Good afternoon, gculloton,
Welcome to our forums. I love being able to earn extra points just by using my My Best Buy® Visa Card, as it’s a great way for me to get my My Best Buy® account closer to Elite or Elite Plus status. It’s great to hear you’ve got a My Best Buy® Visa Card as well, and I’ll be happy to address any concerns you might have.
In regards to when your points for outside purchases will post to your account, these will generally be posted around the time of your My Best Buy® Credit Card statement date each month. For example, my statement ended on March 20, and I expect my bonus points will post to my account within the next few days.
If you believe your purchases should have qualified for points, please send me a private message with your full name, as well as your phone number and your email address, so I might research your account further. To send me this information privately, be sure to use the blue “Private Message” button in my signature.