10-29-2020 08:56 PM
11-01-2020 01:54 PM
Hello again, crbrookhart!
Thank you for reaching back out to us on our forum. It's great to hear you have a My Best Buy Credit Card and have been able to take advantage of all the perks and rewards associated with using it on purchases. While it can generally take up to 20 days for points from an eligible purchase to officially post to a member's rewards account, it sounds like you're outside that window and still not seeing your points. I'd be happy to dig into this further.
I'd first like to point out that any purchase applied to a promotional financing offer won't qualify for points. Our members can choose between standard financing and points or promotional financing and zero points when using a My Best Buy Credit Card.
Here are a few articles that may help:
My Best Buy™ Points and Promotional Financing
If you're still looking for assistance with this, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.
All the best,