01-09-2023 01:43 AM
01-10-2023 11:14 AM
01-11-2023 10:03 AM
This is the end.
I don't know why Best Buy is so determined to lose me as a customer but, dang, they are dedicated. Kill GCU, make it so you can't get RZ points on Apple purchases...I stuck through it all. Maybe I wasn't shopping at Best Buy as much with each change but I still did.
But now I can't earn points at all without having a Best Buy credit card? Yeah, we're done here.
01-11-2023 08:26 PM
The kicker is I DO have a My Best Buy CC (Visa, even) but after the theft of my points last year, they forced me to create a new account and can't get my account fully linked enough to let me even bank my points anymore. So I can't even trust they'll do it right enough to register I have the card to give me points.
01-12-2023 07:59 AM
I sent a reply to the message Best Buy sent out about the program change when it arrived in my inbox, lol.
You may not check this inbox but you know what, that's fine. I just wanted to send this message to inform you that 2023 will be the final year I will be a customer with your business and that it will only consist of a single purchase. Your constant and negative policy changes have undone any goodwill you had built up as the sole major electronics retailer left in the United States and it is with grave disappointment that I find myself having to sever this business relationship. If at some point in the future your management comes to its senses and realizes how disloyal you have been to your customer base I may consider resuming interacting with Best Buy but at this[sic] juncture this is no reason for me to continue making purchases with your company when so little is done to make it worth my while.Thank you and I wish you the best. You will need it.
Maybe they'll never see it but at least I had my say on the matter.
01-13-2023 07:18 AM
This post has been moved to Points and Policies under its own thread for further review.
01-14-2023 04:09 PM
I am also very disappointed with the new changes. This is a very stupid move on Best Buy's part. I don't want to be force to get a credit card I don't want. Their rewards program seems to have many issues as it is.
If they want more people to get their credit card they should have a better product. Homestly is not a very good credit card.
01-15-2023 09:05 AM