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Posts: 1
Registered: ‎10-12-2021

No Reward Notification

[ Edited ]

Hello!

 

I made a large purchase and never received notification of my reward certificates.  I see a note in my account that says "Issued Certs", but it is currently saying I have no certificates.  Any idea on how I can track them down?

 

Thanks so much!

 

- Amanda {removed per forum guidelines}

Posts: 174
Topics: 3
Kudos: 31
Solutions: 22
Registered: ‎10-19-2020

Re: No Reward Notification

Hello there, Amanda!

 

Thank you for taking the time to reach out about this, and welcome to our online Forums! Apologies on the slow reply back to you. I'd be happy to look into this and see what's going on! I'd certainly be concerned if I was missing a large certificate too. To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address?

 

I look forward to hearing back from you!

Caleb H|Social Media Specialist | Best Buy® Corporate
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