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Posts: 1
Registered: ‎03-17-2019

No Notification of Rewards and Best Buy Rewards Expired



I had a good chunk of best buy rewards that expired recently and I did not get any notification of having these rewards. I unerstand that best buy custsomers should be "actively" managing reward points but I feel like we should get some sort of text or e-mail alerts indicating that our points are about to expire. 


Is there anything that can be done now to redeem these Best Buy rewards?



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Registered: ‎04-18-2017

Re: No Notification of Rewards and Best Buy Rewards Expired

Hello there!


Thank you for reaching out to us concerning these points. I can understand wanting to see if anything could be done about this. I would be happy to take a look at your account. Please send us a private message via the option next to my signature and include your name, phone number, and email address. Also, for future reference, please look here to view details of our My Best Buy rewards program including expiration dates of rewards. 


I look forward to hearing from you!

Alison|Social Media Supervisor | Best Buy® Corporate
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