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Posts: 5
Registered: ‎01-30-2019

Never got my mystery certificate

I recently changed my best buy email and ever since, I haven't been receiving promotional emails.

I went ahead and changed the email again so fingers crossed on future promotions.

But I believe I may have missed out on the yearly mystery certificate.

Any chance you guys can re-send that email to my new email address?

Thank you!
Posts: 160
Topics: 0
Kudos: 16
Solutions: 9
Registered: ‎12-07-2021

Re: Never got my mystery certificate

Hello, goochtastic,


Thank you for reaching out to us here on the Best Buy Forums. I would be happy to look into your account and verify if you have missed any certificates that may have been issued to you. To get started, I would need you to send me a private message with your full name, phone number, and email by clicking the blue private message button to the right of my name below.



Brandon|Social Media Specialist | Best Buy® Corporate
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