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Posts: 1
Registered: ‎03-10-2019

Never got a birthday certificate

I’ve been a member forever. I’ve never got a birthday certificate or anything like that. I want to order something I recently got 10 percent off coupon but it’s in store only and they don’t have what I want in store. I was wondering if there was any way you can help me out thank you. If you look up my email you can see how much money I’ve spent over the years
Posts: 12,352
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Registered: ‎01-03-2013

Re: Never got a birthday certificate

Hello Cborel83, 

Welcome to the forum and thank you for reaching out to us regarding a birthday coupon! Birthday coupons are always exciting to receive, especially as they're a bit elusive. This is because not every customer is guaranteed to receive a birthday coupon. Each month, they are sent out to randomly selected customers. To help increase your chance of receiving a coupon, you may wish to add your birthday via the link on our Benefits page. 


If you didn't receive a coupon, we would be unable to issue one. I understand you have your eye on a purchase right now though that's not available in stores, and you have an on in store only coupon. You may consider visiting your local store to see if they can place the order for you there, ensuring to apply your coupon.


Tasha|Social Media Specialist | Best Buy® Corporate
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