03-10-2019 11:36 AM
03-11-2019 02:56 PM
Welcome to the forum and thank you for reaching out to us regarding a birthday coupon! Birthday coupons are always exciting to receive, especially as they're a bit elusive. This is because not every customer is guaranteed to receive a birthday coupon. Each month, they are sent out to randomly selected customers. To help increase your chance of receiving a coupon, you may wish to add your birthday via the link on our Benefits page.
If you didn't receive a coupon, we would be unable to issue one. I understand you have your eye on a purchase right now though that's not available in stores, and you have an on in store only coupon. You may consider visiting your local store to see if they can place the order for you there, ensuring to apply your coupon.