Points, Policies & Certificates

[disturbednny]

Hello, 

for some reason my rewards email account reverted to an email address that I have not used in almost 10 years, and It keeps trying to send a verification code to that email address instead of the most up to date address that I have in my best buy account. How can I get this fixed?

[AndrewB-BBY Social Media Specialist]

Welcome, disturbednny,

Thank you for stopping by our community forums. Over the years, I've amassed quite the collection of email addresses I know longer use or can't access. I would be more than happy to assist you in getting this corrected so you can receive this code and access your account.

Generally, most account details can be updated making changes to your "Account Settings" after logging into your account. Since these emails are headed to the wrong place, I would be glad to see what I can do on my end. I'll be sending you a private message to gather a few more details.

You can check your inbox by clicking on the orange envelope in the top right corner of your screen after accessing your forum account. I'll keep an eye out for your response.