Points, Policies & Certificates

[Astolfo12]

Hello,

I've had my name changed legally for months at this point and I need to have my name updated on my account. I did not know this would be such a hassle, but I am hoping to just get this resolved. Thank you.

[Deysha-BBY Social Media Specialist]

Hello, Astolfo12,

Welcome to the Best Buy Forums!

I appreciate you taking the time to join and write us regarding your account. It's always best to keep your account information as up to date as possible, and we are always here to help.

In order to better assist you, I am going to need some more details from you. First, I need you to send me a private message by clicking on the blue "Private Message" button next to my signature with your previous and current full name, phone number, and e-mail address. I look forward to hearing back from you.

Sincerely,