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Posts: 1
Registered: ‎11-01-2022

Need help with 2 Step Verification codes not being sent via text

Hello, I need help. I set-up my account with 2 step verification but I am not receiving the text with the codes. When I first setup the verification process I received the very first code and since then I haven't and can't access my bestbuy.com account. 

Posts: 126
Topics: 5
Kudos: 15
Solutions: 5
Registered: ‎11-03-2021

Re: Need help with 2 Step Verification codes not being sent via text

Hey there, flwomen,

 

Thank you so much for reaching out. Although, I can understand how concerning these verification codes can be. I would be more than happy to take a closer look and properly document this for further review here at our Corporate Campus.

 

In order for me to do so, kindly private message me using the blue button below, your:

 

Full name
Phone number
Email address

Best,
 

Kayden|Social Media Specialist | Best Buy® Corporate
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