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Posts: 1
Registered: ‎01-15-2021

Name on Best Buy Account

For some reason I used my ex's name (Karen) when I set up my Best Buy account years ago. It has always been linked to my email address, phone number, credit card, etc. I am hoping someone can help me change it to my name.


I'm really just not wanting it to say "Hi, Karen" when I am searching on the website and logged in Smiley Happy



Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: Name on Best Buy Account

Hello, JMLeParte418!


Thanks for joining our online community and posting for support with this account situation. I see you also sent me a private message regarding this update needed, and I'm happy to follow up with you there. Please keep an eye on your inbox for my reply shortly!

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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