01-16-2021 11:53 AM
For some reason I used my ex's name (Karen) when I set up my Best Buy account years ago. It has always been linked to my email address, phone number, credit card, etc. I am hoping someone can help me change it to my name.
I'm really just not wanting it to say "Hi, Karen" when I am searching on the website and logged in
01-18-2021 10:23 AM
Thanks for joining our online community and posting for support with this account situation. I see you also sent me a private message regarding this update needed, and I'm happy to follow up with you there. Please keep an eye on your inbox for my reply shortly!
All the best,