Points, Policies & Certificates

[Coderjo]

I had my name changed a few years ago, but haven't yet updated my Best Buy account. I've typically only remembered when in store and they apparently can't change it there.

[Derek-BBY Senior Social Media Specialist]

Good morning, Coderjo, and welcome to the Best Buy forum,

Making sure the details tied to your rewards account is important, as it can help prevent potential verification issues when attaching a purchase for points or picking up an order.  The option to change/update the name tied to a rewards account isn't one you will find online; and our stores can't make changes/updates to a member's rewards account; however, that is something I can help with.  It looks like you've already sent us a private message, so I'll reply to it shortly.  You can read private messages by clicking on the envelope icon at the top of the page.

How do I update my My Best Buy™ information?

Happy Holidays!