Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎05-02-2019

Name change

I recently registered with Best Buy when I made a gift purchase. I entered one name for the shipping address (not my name) and my name for the billing address. I was not aware that the account would be created with what I entered for the shipping address. I need the account to be in my name, but I am unable to edit this myself. Can someone help me? Thanks
Highlighted
Posts: 12,425
Topics: 201
Kudos: 435
Blog Posts: 21
Solutions: 614
Registered: ‎01-03-2013

Re: Name change

Hello, spowell26,

 

Thank you for registering with the forum to connect with us regarding the name registered to the BestBuy.com account in question! When it comes to account ownership, we typically base it on the name provided at the time of registration. I understand registration may not have gone as you expected though. When it comes to updating names, there’s only a few circumstances in which we can make this update. Please see that I am sending you a private message to further review what options we may have for you. Please keep an  eye on your inbox in the top right corner of the page for my message. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!