11-27-2018 03:15 PM
Welcome to the Best Buy forum!
It is never a bad idea to make sure the information tied to your My Best Buy™ rewards account is up-to-date. It can help prevent a lot problems in the future. I got married a couple months ago and have been helping my wife update her information. She had to update her own rewards account too. You are not going to find the option to change the name tied to your rewards account online because it doesn't exist. That is where I can help.
There are a handful of scenarios where we can make changes to the name tied to a rewards account, such as a simple misspelling or legal name change. Did you legally change your name? If so, then I will end up needing to gather some sort proof from you before any changes are made. Please send me a private message with the information listed below, by clicking on the blue button in my signature. and I will see what I can do to further assist.
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
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