05-02-2019 03:49 AM
05-02-2019 11:16 AM
Thank you for registering with the forum to connect with us regarding the name registered to the BestBuy.com account in question! When it comes to account ownership, we typically base it on the name provided at the time of registration. I understand registration may not have gone as you expected though. When it comes to updating names, there’s only a few circumstances in which we can make this update. Please see that I am sending you a private message to further review what options we may have for you. Please keep an eye on your inbox in the top right corner of the page for my message.