Points, Policies & Certificates

[Adrian31]

My account has my girlfriends name and I would like to change it to mine, since I’m the one who only uses it, recently making big purchases at times with it. I wanted to apply for the leasing but it automatically sets it under her name and won’t let me change it.

[Meg-BBY Social Media Specialist]

Hey, Adrian31,

Thanks for reaching out! I definitely share a few accounts with my boyfriend, and I know it can be a little trying at times to utilize other services with his name on the account. I'd be happy to see what I can do to help out here.

My Best Buy account's are intended for use by only one person, but I'd be happy to take a closer look into this and see what options we may have. So that I can get started, please send us a private message with your full name, email, and phone number. Looking forward to hearing from you! 

Best,