06-22-2020 02:14 PM
06-30-2020 06:48 PM
Good evening, egusiseed214,
Welcome to the Best Buy forum, and thank you for connecting with us.
I'll never disagree with a member wanting to make sure the information tied to their rewards account is accurate, as it can help prevent potential verification issues, including when attaching a purchase to potentially be awarded points. You won't find the option to change/update the name tied to a rewards account online; however, that's certainly something I can help with though.
There are a few scenarios that allow for us to make changes/updates to the name tied to a rewards account, such as a misspelling or legal change. I'll just need to gather a few details from you, including some sort of proof that your name has been legally changed. Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll see what I can do to help.
Name (old and new)