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New Member
Posts: 2
Registered: ‎12-07-2020

Re: can not reddem cardmember mytery reward

I have this exact same problem and am currently trying to check out online, the coupon code provided states that it works online, and when entered on a regular priced item which is not excluded I am told that the code is not recognized. Please help Best Buy so I can order my item todayy (=

New Member
Posts: 3
Registered: ‎12-07-2020

Re: can not reddem cardmember mytery reward

i have been on the phone with chat, called the number...they all just say they have no clue what i am talking about.

New Member
Posts: 2
Registered: ‎12-07-2020

Re: can not reddem cardmember mytery reward

I ordered online for store pickup and I am going to go in and see if they can retroactively apply the coupon toward my purchase

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Registered: ‎10-10-2012

Re: can not reddem cardmember mytery reward

Good afternoon, gm2376, Arkanium, and Pdvoderberg,

 

Welcome to the Best Buy forum!

 

Please take a moment to read over my prior responses in this thread and send us a private message with your details (name, phone number, email address) if you are still having trouble utilizing the coupon you were sent.  Just keep in mind that any item on sale will be excluded, so you may encounter an error when trying to redeem the coupon.  Also, the store can't apply a coupon to a BestBuy.com order after the fact; however, I believe the coupon has a barcode, so the store should be able to scan the coupon.  You may just have to cancel the order you placed online.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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