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Posts: 1
Registered: ‎12-09-2020

My member id has been changed.

hi

 

my member ID has been changed.

 

Rewards and order histoy are all gone.

 

I don't know why it changed.

 

I want to return to the  member id.

Posts: 1,747
Topics: 89
Kudos: 283
Solutions: 89
Registered: ‎11-23-2018

Re: My member id has been changed.

Hello, jungmok, and welcome to our online community!

 

Thank you for posting on our forum for support. I'm happy to take a look into your My Best Buy account and see what might be going on. I notice you've sent us a private message as well, so I'll be following up there shortly. Please keep an eye on your inbox for my response!


Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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