Points, Policies & Certificates

[aralph89]

My best buy account has been hacked and they changed my email address so I no longer have access to my account. They tried several purchases with my credit card and debit card that were flagged and cancelled.

[Ravi-BBY Social Media Specialist]

Hi there, aralph89, 

Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. 

I can certainly understand wanting to secure your online account. 

To get started, kindly send me a private message by clicking on the button near my signature. Be sure to include your full name, phone number, and email address, along with your My Best Buy Member ID.