Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎11-19-2015

My Certificate Expired

I was about to buy some batteries today using the certificates when I went to the checkout page it was missing.  I remembered seeing the $15 certificate on my last purchase last week. Is there a way to get back?  I also realize since I am an elite now I turn on the point banking instead of auto issuing.

 

 

Highlighted
Posts: 11,473
Topics: 143
Kudos: 309
Blog Posts: 21
Solutions: 545
Registered: ‎01-03-2013

Re: My Certificate Expired

Hello mrsun, 

 

Welcome back to the forum! Certificates are always exciting to redeem, so it's pretty disappointing to find you've missed out on redeeming one. Under our My Best Buy program terms, certificates are valid for 60 days unless otherwise noted. Once they expire, certificates typically cannot be reissued. I apologize for any disappointment that this news may cause you. 


I would like to look further into your experience though to make sure your account is appropriately set, so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!