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Posts: 1
Registered: ‎05-04-2019

Mobile kiosk rewards points won't submit

Trying to add rewards points from a purchase at LAX kiosk. It won't recognize the receipt. Keeps saying error invalid info.
Posts: 5,569
Topics: 182
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Registered: ‎08-21-2017

Re: Mobile kiosk rewards points won't submit

Hello, Roguecook,


Thank you for taking the time to join our community forums and letting us know about your purchase. I wold be happy to help you take a look in to this. I'd like to take a closer look at your account. Can you please send me a private message with a bit more information? I will need to verify your:


Full name

Email address

Phone number

Customer service PIN


To send a private message please click the button at the bottom of my post across from my name. I look forward to your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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