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Posts: 3
Registered: ‎11-28-2016

Missing rewards certificate

I received a promotion that if I spent $500 outside of bestbuy with my BestBuy credit card I would receive a $50 rewards certificate. I have not seen anything for it yet, and was hoping to find out when I would receive it. Hopefully someone can help.

Posts: 11,255
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Registered: ‎01-03-2013

Re: Missing rewards certificate

HI there Muchaeltusso8, 

Welcome back! It's fantastic you participated in one of our My Best Buy Visa outside spending offers. These are a great way to really rack up the rewards for your spending. 


Outside spending offers typically take anywhere from 2-4 weeks to be fulfilled. They're typically fulfilled via a certificate issued without any change to your points (no points are awarded or deducted), so you may want to keep a close eye on your available certificates. Because no points are awarded for them, please know these are intended to be more like one-time use coupons in that they aren't credited upon a return or cancellation. Furthermore, they often have closer to 30 days to be redeemed, so keep an eye out on the expiration date as well. 

If you are beyond this time frame but aren't seeing the reward, please let me know and I'll be happy to take a closer look! 


Tasha|Social Media Specialist | Best Buy® Corporate
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