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Posts: 1
Registered: ‎09-09-2020

Missing reward points from review

Hi, more than a month ago I posted a review and a product I bought and never received my bonus points for the review. Can someone help me? Thanks!

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Posts: 5,380
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Registered: ‎08-21-2017

Re: Missing reward points from review

Good afternoon, Farah7,

 

Thank you for taking the time to visit our community forums. Whenever I make a purchase I take a long look at reviews to help make my decision. I'd be happy to see how I can best assist you with these points.

 

Typically, these 25 My Best Buy points will be added to you account up to 20 days after your review has been posted. Since a month has passed, I'd like to take a closer look at your My Best Buy account. 

 

I'll be sending you a private message shortly requesting a few more details. You can check your inbox by clicking the orange envelope on the top right of your screen after logging into your forum account. I look forward to hearing back from you.

 

Regards,

 

Best Buy Customer Reviews

AndrewB|Social Media Specialist | Best Buy® Corporate
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