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New Member
Posts: 5
Registered: ‎01-31-2022

Missing review points

[ Edited ]

I did a review for a usb and did not get my points.
{removed per forum guidelines}
June 12, 2021

How do I get my points credited to me?

Posts: 190
Topics: 6
Kudos: 39
Solutions: 21
Registered: ‎11-08-2021

Re: Missing review points

Hey, Marciaha!

 

Thank you for reaching out on our Forums regarding your points!  You can follow the steps below to report missing points. 

  • Login to BestBuy.com.
  • Click on Hi, Your Name
  • Click on Manage your rewards
  • Click on Report Missing Points under Your Rewards
  • Select either BestBuy.com or Best Buy Store
  • Enter the Customer Service Pin number and receipt total off the receipt for store purchases OR order number, billing zip code, and order total for online orders.
  • Click the button that says Report Missing Points

Thanks,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎01-31-2022

Re: Missing review points

When I put info in...got error message. An unexpected error occurred

And there is no place to say it's for a review so where do I put it so its not confused with purchase points?
New Member
Posts: 5
Registered: ‎01-31-2022

Re: Missing review points

Never got a reply back
Posts: 190
Topics: 6
Kudos: 39
Solutions: 21
Registered: ‎11-08-2021

Re: Missing review points

Hey, Marciaha!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address

 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

 

Thanks, 

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎01-31-2022

Re: Missing review points

[ Edited ]

Marcia {removed per forum guidelines}



New Member
Posts: 5
Registered: ‎01-31-2022

Re: Missing review points

[ Edited ]

Marcia {removed per forum guidelines}

Posts: 190
Topics: 6
Kudos: 39
Solutions: 21
Registered: ‎11-08-2021

Re: Missing review points

[ Edited ]

Hey,Marcia,

I edited your post because you put your personal information public, and that is against out Forum Guidelines.

https://forums.bestbuy.com/t5/Welcome-News/Forum-Guidelines/td-p/10

 

For your privacy, when sending personal information, please send it via private message, by clicking on the blue button next to my signature when logged in. I am more than happy to see how I can help. I have sent you a private message, which you can find it at the top right corner of your screen in little orange envelope icon.

 

Regards,

Thanks, 

 

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!