Points, Policies & Certificates

[surojit]

I purchased a home theater system from Best Buy. The Sales guy was able to make all the purchases from the regular terminal but he had to use a separate Magnolia terminal for the projector and cables. It has been 3 weeks since, the purchase and neither rewards points nor the order shows up on my account. What should I do? 

[JEzra-BBY]

Hello, Surojit, 

Thank you for taking the time out of your day to contact us on our Forums. The rewards program ins one to the reasons I love Best Buy, so I understand your concerns. I would like to look into this for you and see if I can assist you in any way or answer any questions you may have. Do you think you could send me a private message with your name, phone number, and email address. To send me a private message simply click the blue button to the right of my signature. 

Thanks, 

[surojit]

Thanks a lot for the quick response. I have sent you a private message with my details.