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New Member
Posts: 2
Registered: ‎07-19-2022

Missing points for Magnolia day 1 purchase on new BB credit card

I purchased a home theater system from Best Buy. The Sales guy was able to make all the purchases from the regular terminal but he had to use a separate Magnolia terminal for the projector and cables. It has been 3 weeks since, the purchase and neither rewards points nor the order shows up on my account. What should I do? 

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Social Media Specialist
Posts: 81
Registered: ‎10-12-2021

Re: Missing points for Magnolia day 1 purchase on new BB credit card

Hello, Surojit, 

 

Thank you for taking the time out of your day to contact us on our Forums. The rewards program ins one to the reasons I love Best Buy, so I understand your concerns. I would like to look into this for you and see if I can assist you in any way or answer any questions you may have. Do you think you could send me a private message with your name, phone number, and email address. To send me a private message simply click the blue button to the right of my signature. 

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-19-2022

Re: Missing points for Magnolia day 1 purchase on new BB credit card

Thanks a lot for the quick response. I have sent you a private message with my details.