03-28-2020 02:24 PM
Hi there, waywardfalchion,
Thank you for connecting with us regarding your missing points! I know how exciting releases are, not only so you can enjoy the games, but the rewards received from them as well. I understand you may not be seeing your points for Animal Crossing: New Horizons or Pokémon Mystery Dungeon. With such pre-orders, the points may be dated based on the release date or pre-order date. You would want to make sure you're checking both dates for the points to have posted. Should you still not see them, you should then have the option of utilizing our Report Missing Points tool, as described in the link below.
Should you have any questions or further concerns, please don't hesitate to let us know!