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Posts: 5
Registered: ‎12-12-2017

Missing certificate, Spend $200 get $50 back flash sale

I got an email for a Best Buy Visa offer that says: 


Flash Offer 24 Hours Only, earn a $50 reward certificate when you spend $200 or more on with your My Best Buy Credit Card on 7/31/2020. I made a purchase on 7/31/2020 but still haven't seen the reward post. It's been a little more than 4 weeks now. Can someone help me get this posted on my account? 

Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 340
Registered: ‎08-21-2017

Re: Missing certificate, Spend $200 get $50 back flash sale

Hi there, MarcoA.Ortiz,


Welcome back to our community forums. It's always great to get a bonus My Best Buy certificate, especially if you were planning to make a purchase in the first place. As you mentioned, these certificates will typically post to your account within four weeks,


Because this purchase has passed this time frame I would be glad to look into this for you. I'll be sending you a private message shortly with some additional details I'll need to review this. You can check your inbox by clicking the orange envelope in the top right of your screen.


I look forward to further assisting you with this purchase.

AndrewB|Social Media Specialist | Best Buy® Corporate
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