Points, Policies & Certificates

[Kcorai87]

I received an email for a scratch and reveal on 12/1 that was spend 250, recieve $25 in rewards.  I have no received the $25 yet.  I feel like everyime there is a promo like this, I always have to reach out and ask for the reward, rather than it being automatically applied.

[Larry47591]

Same for me not sure why it doesn't go through automatically.  Place my order on the dec 1 when I got the offer still nothing.

[Allison-BBY Social Media Specialist]

Hello, Kcorai87!

Thanks for reaching back out for support on our forum. I'm thrilled to hear that you received this great offer, and I'm sure you've been looking forward to that $25 reward. I hate to hear you still haven't seen it, and I'd like to do what I can to help.

First, did you activate this offer through the email before making the qualifying spending amount? This reward should then arrive within four weeks of the promotion period ending. If you're still in need of assistance, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

Regards,