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Posts: 5
Registered: ‎07-10-2018
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Missing Reward Certificate After Citi Promotion

Hello...I'm posting cause I got the Citi Promotion during the time of Members Appreciation in my email...It was for a $10 Reward Certificate if I spend $100 Outside of Bestbuy between April 21-April 30....I defiantly did this and did it during the week of April 21st...I met this goal on April 23rd and around April 26th...I know in the past they have been kind of late and a bit of a delay from the normal time frame but I still have yet to see my rewards come back. I just got some back from my Crecit Card Bill for BestBuy but that's it....Do you know what's going on? This is pretty disappointing...



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Registered: ‎11-30-2015

Re: Missing Reward Certificate After Citi Promotion

Welcome Back, Flyin11!

Thanks for reconnecting with us, here on the Forums. I'm sorry to hear that you haven't yet received the promotional certificate that you were expecting. It's really nice to get some extra savings through the credit card, and I can understand wanting to make sure you get any extra perks that you may be entitled to. I would be happy to help review your My Best Buy account and see if I can help. To get started, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.



Fey|Social Media Specialist | Best Buy® Corporate
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