12-19-2020 03:11 PM
12-22-2020 12:26 PM
Hi there, oboogie188,
Thank you for taking the time to visit our community forums again. As a My Best Buy member, I know I would want to make sure that all of my purchases were correctly associated with my account. I appreciate you reaching out and would be glad to see how I can best assist you with your account.
Generally, it takes up to 15 days after you receive your product for these points to be added to your account. Because so much time has passed, I'd like to take a closer look to see what's going on. I will need to gather a bit more information to do so.
I'll be sending you a private message shortly with some additional information. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forums account. I look forward to hearing back from you.