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New Member
Posts: 4
Registered: ‎12-10-2020

Missing Certificat from Recent BBY Credit Card Promo

I am missing points from a recent credit card "Spend $250, get $25 in rewards" BBY Credit Card Promo that ran from 12/12/21 to 12/18/21. I have waited the 3+ weeks since conculsion of the promo and still have not revcieved the $25 certificated. I contacted support on phone and chat and was not able to resolve other than "keep waiting".


Please advise on next steps or escalation.





Social Media Specialist
Posts: 221
Registered: ‎11-08-2021

Re: Missing Certificat from Recent BBY Credit Card Promo

Hi, Cbart13, 


Thanks for reaching out on the forum. It's never ideal not receiving something you earned. I'd be happy to take a look, please feel free to send me a DM with your full name, phone number, and email address, 

Jakoma|Social Media Specialist | Best Buy® Corporate
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