10-17-2020 02:38 PM
10-20-2020 01:38 PM
Thank you for stopping by our community forums. I appreciate you reaching out to us regarding this promotion. I'm sure you're eager to receive these certificates and would be glad to help you look into this.
As you mentioned, select My Best Buy members received an email with a chance to receive bonus certificates. Once this offer was activated and qualifying purchases were made these certificates should post to your account within four weeks.
I'll be sending you a private message with some additional details. You can check your inbox by clicking the orange envelope in the top right of your screen after logging in. I look forward to hearing back from you!