02-15-2019 05:20 PM
I opened a BB credit card last month in order to receive the 10%. The points just came through, and it was only for 5%.
Please let me know what information I can provide in order for this to be investigated.
02-15-2019 10:05 PM
Call My Best Buy rewards team @ 1-888-237-8289, they will be happy to take a look at the offer you signed up for.
02-17-2019 12:30 PM
Hello JamesFortunato, and welcome!
Congratulations on your Best Buy Credit Card! It's great to hear you utilized it on a purchase to receive 10% back in rewards. This is always a super exciting offer for our new cardholders, so I'm sure you were dismayed to find only 5% was received. There could be a perfect explanation for this, or it could be as simple as a system error. I would be happy to take a closer look, so I'm going to send you a private message. Please keep an eye on your inbox in the top right corner of the page.