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Posts: 11,415
Topics: 141
Kudos: 299
Blog Posts: 21
Solutions: 541
Registered: ‎01-03-2013

Re: How to combine two rewards account

Hello shahid09 - 

 

Welcome to the forum and thank you for reaching out to us regarding your desire to merge your memberships. As you can see based on our previous responses, we generally request you follow the instructions in the link below. However, it seems that you've already sent your request in, so I would encourage you to keep an eye out for a response shortly. 

How to Merge My Best Buy™ Accounts


Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-17-2017

Re: Merging my accounts

Hello I want to merge my 2 accounts but I don't know where to send the message. Thanks for helping me
Posts: 11,415
Topics: 141
Kudos: 299
Blog Posts: 21
Solutions: 541
Registered: ‎01-03-2013

Re: Merging my accounts

Hello bol_luismario - 

 

Welcome to the forum! As multiple memberships can make it difficult to manage your rewards, it's great to hear you're interested in merging yours. With that said, we ask that you send such inquiries to our My Best Buy inbox, as mentioned in the post below. 

How to Merge My Best Buy™ Accounts


If you have any other questions, please let me know. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-20-2017

Re: Customer service is so irresponsible

 

You have given me another opportunity to prove that your customer service is the worst.

 

 

     Last week I have observed that I have 2 member ids in your system. One got created when I made online purchase and one created in-store about few months back.

 

I reached your effective customer care on chat last week and reported that I have two member ids. As usual you customer care representative checked and said that this will be resolved in 48 hours (I guess), and all my rewards points will be consolidated into one member id.

 

 

Its been a week, nothing happened ! . Also, I believe nothing going to happen.

 

I fed up with you best buy !!!!!!!!

Posts: 11,415
Topics: 141
Kudos: 299
Blog Posts: 21
Solutions: 541
Registered: ‎01-03-2013

Re: Customer service is so irresponsible

Hello santhoshkum - 


Welcome back to the forum, though I wish it were under better circumstances. It's discouraging to hear your memberships may not have been merged as you requested last week. If you wish to follow the instructions in the link below though, we would be happy to review your merge request! 

How to Merge My Best Buy™ Accounts


Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-29-2017

Store account vs Web account

[ Edited ]

I shop at store 380.

My store member id is {removed per forum guidelines}.  I recently made two purchases on 08/26/2017, one for $1488.34 and $143.31, and these two purchases show as by member id {removed per forum guidelines}.

 

I would love for these to be linked to my account, however, when I log in on line I am member {removed per forum guidelines}.

This makes it hard.   

How do I get one account and that account be the one that has my reciepts, past and present?

 

Thanks in advance!

 

Mark

New Member
Posts: 3
Registered: ‎08-29-2017

Re: Store account vs Web account

[ Edited ]

Since my receipts tie to {removed per forum guidelines}, it would be nice if I kept that member id.

New Member
Posts: 3
Registered: ‎08-29-2017

Re: Store account vs Web account

Posts: 11,415
Topics: 141
Kudos: 299
Blog Posts: 21
Solutions: 541
Registered: ‎01-03-2013

Re: Store account vs Web account

Hello mlafentres - 


Welcome to the forum! Having multiple member IDs under your information can be a hassle, especially if you usually find yourself using one in stores and one online, as your purchases become spread among them. With that said, I'm glad you've already sent a private message as our post requests. Please keep an eye out for a response shortly. 

Regads, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎08-31-2017

How do I merge duplicate My Bestbuy accounts?

I have two accounts and would like them merged. How do I go about completing this?