Add Product

Search Results:

Reply
Posts: 11,073
Topics: 132
Kudos: 282
Blog Posts: 20
Solutions: 527
Registered: ‎01-03-2013

Re: merge accounts

Hi vector - 

 

Thank you for reaching out to us regarding your merge request! Multiple memberships can certainly hinder one's experience with our My Best Buy program, so it's best to merge them when possible. If you are interested in a merge, please follow the information provided in the link below. 

How to Merge My Best Buy™ Accounts

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎08-05-2016

Merging Best Buy accounts

Hey I was wondering if you can have two separate banking informations on one account? 

My dad has the rewards program and I was thinking about going with GCU for me, and I wanted to help him get points for him, but when I buy games I wanna use my account, so I'm not always taking from his direct account. So I was wondering if I can put two credit cards on an account or are we limited to one?

Posts: 2,841
Topics: 22
Kudos: 293
Solutions: 161
Registered: ‎11-29-2016

Re: Merging Best Buy accounts

Hey TylerKern,

 

Welcome back to our forums!  I’m glad to hear you’re interested in signing up for our Gamers Club Unlocked (GCU) program, as it’s an awesome way to get rewarded for purchasing video games with us!  In terms of your question, I imagine it’s one that a lot of our users have, so I’ll be happy to answer it for you.

 

Because our My Best Buy program is intended to be used by a single member, we would not be able to merge your account with your dad’s account.  The only way to get the benefits of the GCU program would be to use the My Best Buy account that has the GCU program linked to it for all your video game purchases.  The same rules would apply to a My Best Buy credit card or My Best Buy Visa as well.  We would only be able to tie these cards to a single account, which would be the account tied of the card holder.

 

If you have any further questions regarding our Gamers Club Unlocked program, we’ve got a great FAQ article that may be able to help.

 

Best wishes,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎05-21-2017

Merge accounts

[ Edited ]

I went to two different stores today to buy a product.

One of the purchases was correct and registered in my Best Buy account, but the other purchase the cashier only asked for my phone and at home I noted that the purchase was registered on a different account!

 

I would like to merge the accounts.

 

My correct account is: removed per forum guidelines} (which has a gamer membership)

The other account that I need to close and merge with my correct account is: {removed per forum guidelines}

You will see that both are using the same email and phone number.

 

Thanks

Posts: 8,149
Topics: 339
Kudos: 112
Blog Posts: 0
Solutions: 487
Registered: ‎10-10-2012

Re: Merge accounts

Hi aranega,

 

Welcome to the Best Buy forum!

 

I am going to ask that you please read through our recent responses in this ongoing thread.  A link has also been provided below that details the merge process.  After a quick review, it appears your accounts have already been merged.  You must have called into 1-888-BESTBUY yesterday.  If you have any other program related questions, then please feel free to send me a private message and I will see what I can do to help.  A private message can be sent by first logging into the forum and then clicking on the blue button in my signature.

 

How to Merge My Best Buy™ Accounts

 

I hope that you have a great day, and thank you for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎05-25-2017

Need to merge 3 accounts

I have 3 rewards accounts that have been made at Best Buy and each time my name is spelled wrong but all are connected with my phone number. I've made several large purchases this year but all my points are spread over these accounts and need it to be fixed, please.

Posts: 11,073
Topics: 132
Kudos: 282
Blog Posts: 20
Solutions: 527
Registered: ‎01-03-2013

Re: Need to merge 3 accounts

Hi there ninarabon, 

With multiple memberships, it is not uncommon for points to be spread across the various accounts. I'm truly sorry to hear that this may be what you're encountering. If you wish to merge these memberships, please feel welcome to follow the instructiosn in the article below. 

How to Merge My Best Buy™ Accounts

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎05-29-2017

How do I merge rewards accounts

I keep award certificates to an old reward zone account. How do I merge this to my current account?
New Member
Posts: 1
Registered: ‎05-29-2017

Linking CC member ID to bestbuy account?

I've been trying to link the member id I received when I got my credit card to my bestbuy.com account but it won't let me? I'm not sure if I'm doing something wrong?
Posts: 8,149
Topics: 339
Kudos: 112
Blog Posts: 0
Solutions: 487
Registered: ‎10-10-2012

Re: How do I merge rewards accounts

Hi rolymtz44 and drowley,

 

Welcome to the Best Buy forum!

 

Please take a moment to read over our responses in this ongoing thread.  We should have no problem merging your accounts as long as the information tied to each is the same.  Any points or certificates in the secondary account would transfer over to the primary account following the merge.  Before anything else though, I will need to gather some additional information from you.  Please send me a private message with the information listed below and I will see what I can do to further assist.  A private message can be sent by clicking on the blue button in my signature that is labeled "Private Message."

 

Name

Phone #
Mailing address

Email address

 

How to Merge My Best Buy™ Accounts

 

Thank you for connecting with us and for being members of the My Best Buy™ program. Smiley Happy

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!