Points, Policies & Certificates

[Phungor]

I am needing to merge a couple rewards accounts together as I have made big purchases on both but the points are separated now. Help!

[cbaynard]

I have several my best buy accounts and I need to merge them if someone could help me.

[Tasha-BBY Social Media Specialist]

Hello phungor and cbaynard, 

Welcome to the forum! It's always best to ensure all of your purchases are put under one My Best Buy membership. This can be difficult to do when you have more than one though. Please feel welcome to check out the article below for information and instructions on how to request your merge. 

How to Merge My Best Buy Accounts 

If you have any questions, please let me know! 

Regards, 

[clemm77]

Hello,

Can a representative help me deactivate an old account so I can use my email for a new account?

Thank you

[cyndilu66]

I have a bestbuy credit card and was assigned a new reward number but all my rewards at

re attached to another account. How do I merge them? 

[Tasha-BBY Social Media Specialist]

Hello clemm77 and cyndilu66 - 

Welcome to the forum! Having multiple accounts can be quite troublesome. With that said, please take a moment to review my previous responses. If you wish to have your memberships merged, please feel welcome to follow the instructions outlined in our article below. 

How to Merge My Best Buy Accounts

Regards, 

[GeoffMcKim]

So I seem to have two accounts. One I can log into, using my email address {removed per forum guidelines} as a username. But that one doesn't seem to have any of my purchases on it (and I have made many). I routinely receive emails from the account that I think actually is tracking my purchases (i.e., I get asked to review purchases that I just made) at the {removed per forum guidelines} email address. However, the messages are addressed to me as {removed per forum guidelines}.  (not quite my name, but clearly meant to be me). 

How do I actually get into the correct account? Is it possible to merge them?

Thank you very much!

[Tasha-BBY Social Media Specialist]

Hello GeoffMcKim - 

Thank you for reaching out to us regarding your merge request! As you may have seen from our previous responses, you should follow the instructions in our How to Merge My Best Buy™ Accounts article. 

With that said, I see that you've already sent your request to our My Best Buy inbox. Please know that you should receive a response shortly. 

Regards, 

[themob]

I have about 170 points in this best buy account with this phone number. I went to the store today and used the phone number associated with this account, but the points from todays purchase went to another bestbuy account I have with a different email address but same phone number. I would like the points pending from the other email address from in store purchase merged with the points in this account please. and the other account deleted so this doesn't happen again. Is there anyway to make this possible? Thank you. 

[Tasha-BBY Social Media Specialist]

Hello themob, 

Welcome to the forum! Please take a moment to review my previous responses to this thread, if you haven't already. It can be frustrating having more than one account, so I can understand why you would wish to have them merged. Please review and follow the instructions in the link below. 

How to Merge My Best Buy™ Accounts

Regards,