03-18-2021 09:28 AM
Hi there, ima80zkid,
Welcome to our community! Thank you for taking the time to reach out to our team here on the Forums. I can certainly understand wanting to ensure that you have only one active My Best Buy account, and I'd be glad to shed light on these circumstances. When you get the chance, I'd like to invite you to review our How to Merge My Best Buy Accounts article.
Once reviewed, please feel free to follow the steps outlined there as we'd be more than happy to get that merged for you. I hope this information helps!
03-19-2021 06:00 PM
Good evening, dvdnetn,
Welcome to our community forums. Having gone through my fair share of email addresses over the years, I know that it can be easier than you may think to create multiple My Best Buy accounts. I'd be glad to provide some details on how this process works and how I can help.
When merging My Best Buy accounts, any secondary rewards accounts are closed with any active points and certificates being transferred over to the primary rewards account. In order to get this process started, I will need to gather a bit more information. I'll be sending you a private message shortly to get these details.
You can check your inbox by clicking on the orange envelope in the top right corner of your screen. I'll keep an eye out for your message.