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Posts: 11,592
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Registered: ‎01-03-2013

Re: So I have three MyBestBuy accounts and I need to know what the email address is one of them?

Hi there CCDevon, 

Welcome! Having so many My Best Buy memberships could certainly cause some confusion. I have a hard enough time keeping track of rewards between stores, much less if I had multiple memberships for one! 

Merging these should definitely help ease your experience though, as it will transfer points and certificates to one. For more details, please check out the post below. I'm sending you a private message to gather the details needed, so please keep an eye on your inbox in the top right corner of the page. 

How to Merge My Best Buy™ Accounts

 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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Posts: 1
Registered: ‎02-07-2019

Re: Can I combine reward certificates single member, not combining accounts

HOw can I get my accounts combined.  I have to tried to send private messages but unable to talk to anyone

Posts: 8,342
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Registered: ‎10-10-2012

Re: Can I combine reward certificates single member, not combining accounts

Hello, dwmu1980,

 

Welcome to the Best Buy forum!

 

As you can tell, we merge a lot of rewards accounts.  It looks like you were able to send a private message as requested via the link below, which I will reply to shortly.  You can read private messages by first logging into the forum and then clicking on the envelope icon at the top of the page. 

 

How to Merge My Best Buy™ Rewards Accounts

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 1
Registered: ‎03-13-2019

Two separate accounts, need help!

I have two separate accounts that have been a pain. I purchase on one account, and somehow I get issues reward certificates through the other? And purchases I made with one reward account are showing up on the other?

Can I get this fixed? I feel like now I’m likely missing a lot of points or am getting screwed out of higher membership rewards?
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Posts: 8,342
Topics: 351
Kudos: 129
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: Two separate accounts, need help!

Greetings, Audittgc,

 

Welcome to the Best Buy forum. Smiley Happy

 

With a now 19-page thread, I think you have come to the right place.  It is not uncommon for a member to at some point to end up with two or sometimes even three active rewards accounts at one time.  A couple years ago, I had three active rewards accounts of my own.  The easiest thing to do is process a merge.  Any points or certificates in the secondary rewards account(s) would transfer over to the primary rewards account following the merge.  The only thing that will not transfer over is purchase history.  Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will take a closer look.

 

Name

Phone #
Mailing address

Email address

 

How to Merge My Best Buy™ Rewards Accounts

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 1
Registered: ‎05-21-2019

Two reward profile

So I have two reward profile and I wish to delete one. What is the process I can do to delete it?
Posts: 8,342
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Kudos: 129
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Solutions: 498
Registered: ‎10-10-2012

Re: Two reward profile

Good morning, Nachoii,

 

Welcome to the Best Buy forum!

 

Rather than cancel or delete one of your rewards accounts, we should look into merging them.  Any points or certificates in the secondary rewards account would transfer over to primary rewards account following the merge, and as you can tell from this thread, we process quite a few merge requests.  I even went through the merge process a few years ago when I ended up with three rewards accounts of my own.  Please send a private message with the information listed below here, and we will see what can be done.

 

Name

Phone #
Mailing address

Email address

 

How to Merge My Best Buy™ Rewards Accounts

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎05-29-2019

Merging 2 Best Buy Rewards Accounts

[ Edited ]

I somehow ended up with 2 Best Buy rewards accounts and would like to merge them into one account.  Can this be done?

 

Thank you,

 

Kelly {removed per forum guidelines}

Posts: 8,342
Topics: 351
Kudos: 129
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: Merging 2 Best Buy Rewards Accounts

Hi, kwsierota,

 

Welcome to the Best Buy forum!

 

This ongoing thread should answer your question as to whether we can merge multiple rewards accounts. Smiley Happy And it looks like you may have come across the thread after posting as you have already sent a private message with your information, which I will reply to shortly.  I should have no problem processing a merge as long as the information tied to each rewards account is the same. To read a private message, you would first want to login to the forum and then click on the envelope icon at the top of the page.

 

How to Merge My Best Buy™ Rewards Accounts

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎06-29-2019

Need to merge two accounts, Somebody help?

Hello, Me and my wife each have an account and we would like them combined into one,  If that's not possible, then I would like to cancel one of the accounts.  Any help would be great.