11-16-2022 01:14 PM
11-16-2022 02:31 PM
I can understand that the 2 factor authentication can be difficult. I would be glad to help as best I can. If you would please Private Message your phone number, email and full name. We may need to setup another new rewards account with a new e-mail address. Due to the security provided with 2-Step Verification, without your backup codes the only option is to have you set up a new account with a new email address. This option will mean your purchase and point history will no longer be available to view online until you regain access to your account with your back up codes or (phone number/authentication application).
|Thomas|Social Media Specialist | Best Buy® Corporate|
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