Points, Policies & Certificates

[Fabio082]

Hello I have 2 reward accounts with the same email address and phone number. If anyone could help that would be great!

[Melissa-BBY Senior Social Media Specialist]

Hello, Fabio082,

Thanks for reaching out! I can imagine finding that you had two My Best Buy accounts under your information would be a surprise, and I understand wanting to get these combined into one account. 

I'd be happy to do what I can to help with this. If you can please review our floated post on How to Merge My Best Buy Rewards Accounts, you'll be able to see when we'll be able to help with the merge and how to request this. If you have any other questions, please let me know!

Sincerely,